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Post by Jia on Jul 6, 2016 6:03:58 GMT
I got the 2.7 version of Wolf Quest and it keeps saying that it failed. I don't know what to do. I've tried everything that the recommend and it doesn't help at all. Can someone please help me?
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Post by Safire on Jul 6, 2016 6:45:16 GMT
We (I) could try to help you but we would need more info. What kind of computer do you have? What does the message say exatly when it doesn't download (if there is a message) where/what download button did you press ect.
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Post by Jia on Jul 6, 2016 16:37:21 GMT
I have a Dell (Windows 10? ??) computer. The message it gives me is "Patcher has failed" and every time I click re download or repair it fails again. It always fails at 26 out of 65. I used the download button given to you right after you purchase it and the one on the email. I tried downloading the game again but that didn't work either. On the website, it says that a problem could be having a virus prevention software and McAfee comes with all Dell computers and it's really annoying. I don't think there's any way for me to delete McAfee in any way though. Sorry that I didn't provide enough information. ;-; I have no idea what type of Windows my computer runs. ;;
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Post by Safire on Jul 6, 2016 18:21:53 GMT
Is there some way to disable McAfee in its settings? (I used to have a dell but it didn't have McAfee so im not to sure how that works) I hope you saw this page it seems like the Windows portion has a lot of helpful tips. I don't know if you tried these yet. www.wolfquest.org/bb/viewtopic.php?f=2&t=77658It also sounds like the staff would be willing to help if none of these tips work so sending them an email or private message might get you a step closer. Also, the forum said that you can try downloading steam. I have steam and I have never had an issue with downloading stuff on there. (same link under "Alternate version Steam" I hope this offered some help! I hate it when the game you love doesn't work out no matter what *coughFeralHeartcough*
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Post by Jia on Jul 6, 2016 23:42:02 GMT
I got it on Steam and now it's working. :3
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Post by Safire on Jul 8, 2016 1:04:51 GMT
Awesome! We can probability lock this now...
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Post by Derek on Jul 8, 2016 13:56:40 GMT
OK
~Thread Locked~
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